FREQUENTLY ASKED QUESTIONS
How long does it take for my order to ship?
All prints are made-to-order. Once your order has been received we submit a request to our printer. This printing process takess 1-2 weeks before your order ships. Rest assured, it will be on its way soon!
Originals are varnished and dried once your order has been received, and are shipped within 5-7 business days from placing your order.
Does the painting come framed?
We now offer framed options! Yay! Be sure to select a canvas print with your choice of frame from the drop down menu when adding to your cart. Regular fine art prints and non-mounted canvas prints do not come framed.
Where is a good place to get frames?
We recommend PictureFrames.com as a quick and easy place to get exactly what you need for a good price. My favorite place is probably art fairs and flea markets where you can sometimes find a treasure.
What paper is used for your prints?
We prefer to use Hahnemuhle German Etching Paper with archival quality ink. We compared and evaluated dozens of paper types during the production process to make sure our fine art prints were crisp, clear, and as true to the originals as possible.
Do you offer custom paintings and commissions?
Yes! Custom portrait slots open periodically, so sign up for the newsletter to know when those are available. Other custom paintings are considered on a case-by-case basis a few times a year. Please contact me for more information.
What is the process for getting a custom portrait?
Custom portrait slots open periodically. The best way to know when new portrait slots open up is to sign up for my newsletter.
Do you offer returns?
Because all prints, portraits and originals are unique and crafted just for you, we cannot offer any returns. Sorry! If you ever experience an issue with an order, please contact us immediately and we will be happy to find a solution.
For any other questions you may have, please send me a message here.